Shipping & Delivery

We aim to dispatch orders from our Sydney or Melbourne location within 1 to 2 working days. 

 

Please pay attention to the shipment time frame (located above Add to Cart button) for some limited items. They are located in Japan warehouse, so it may take a bit longer for us to transfer and dispatch. 

 

Australia

- Free delivery when you spend over AUD 70.

- Purchases under AUD 70 will be charged AUD 6.95.

 

Outside Australia

- Free delivery when you spend over AUD 120.

- Purchases under AUD 120 will be charged AUD 15.

International delivery costs do not include any taxes or duties, which are applied by your local government and customs office on imported goods. The responsibility for any customs duties, foreign taxes, or other fees imposed rests with the customer.

Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Via Artists in order to receive a refund.

Please contact your local customs office directly for more information on taxes, duties, and regulations.

If you have any questions, please email info@viaartists.com